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Coaching-Focused Communication Skills for Managers & HR
- Identifying key differences between the boss-like communication and coaching interactions
- Key do’s and don’ts of coaching-focused communication
- Coaching communication strategies to build effective workplace relationships.
- Step-by-step: Communicating performance feedback like a coach
- How coaching-focused communication helps motivate employees to peak performance
- Keys to growing as a leader through developing a workplace coaching mindset and skills
Overview of the webinar
Coaching-focused communication skills are critical to excelling as a manager or HR professional, as well as in other types of leadership roles. Everyone in a supervisory or leadership role can benefit from developing and learning how to apply coaching-focused communication skills. After all, workplace coaching is the key to creating a truly motivating work environment.
- As a manager or leader, you are responsible for delivering results for your organization efficiently and effectively, a goal that requires motivating others to do their best work. Coaching-focused communication is a key skill that empowers you to do just that.
- As an HR professional, you need to know how to effectively coach individual employees, managers, supervisors, team leaders, project managers, and others so they can coach the individual performers with whom they work.
Using coaching-focused communication elevates the interactions between managers or HR professionals and their employees from being defined by formal authority or specific roles to the types of interactions that foster a positive work environment and inspire peak performance.
Learning how to incorporate coaching focused communication skills into your workplace interactions will not only help you motivate others and deliver better results, but it’ll also help position you as an effective leader. That’s because coaching and leadership are closely aligned. The skills you need to position yourself as an effective coach aren’t difficult to master, and doing so starts with mastering coaching-focused communication.
Who benefits from coaching-focused communication? Certainly, the employees will benefit – but they’re not the only ones. You will as well. When your direct reports and other employees start to see you as a coach – not just any coach, but their coach – they’ll perceive you as a trusted advisor committed to helping them grow and develop rather than as just a boss or HR person who’s always telling them what to do. And that’ll work wonders for your relationship.
Who should attend?
- Managers
- HR professionals
- People and culture professionals
- Supervisors
- Team leaders
- Leaders at all levels
- Project managers
- Peer mentors
- Executives
- Business owners
- Learning and development professionals
- Leadership development professionals
- Organizational development professionals
- Organizational excellence professionals
Why should you attend?
Sound good? Are you ready to master the art of coaching-focused communication? We’re here to help you do just that. Attend this informative webinar and learn how (and when!) to apply coaching-focused communication skills in your workplace interactions.
Faculty - Ms.Mary G White
Mary Gormandy White is the Managing Director, and she provides management, leadership, employee, team, and HR training. Mary holds graduate and undergraduate degrees in Communication and her certifications include Senior Professional in Human Resources (SPHR), SHRM Senior Certified Professional (SHRM-SCP), and Everything DiSC® Certified Trainer/Accredited Workplace Facilitator.
Mary’s professional background includes extensive experience in management, HR, higher education, and writing/editing. She teaches online PHR, SPHR, aPHR, and SHRM certification prep courses and is a frequent keynote speaker at conferences and association meetings nationwide. She also provides content writing and test item development services and teaches Communication Studies at a community college.
Credits
ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org