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ChatGPT for HR Professionals

Artificial intelligence is rapidly changing the way HR professionals recruit, communicate, develop talent, manage performance, and support employees. The question is no longer whether HR will use AI—it is how to use it effectively, responsibly, and strategical ...

Dealing with Difficult People

We all have to deal with difficult people in our lives. It could be a coworker or irate boss, a family member, or that grocery store clerk who just doesn’t seem to want to have a good day. In all cases, it can be frustrating to have to deal with them and even ...

  • Oct 16, 2026
  • 60 Mins
  • Basic & Intermediate & Advanced
  • Jenny Douras

Effective Conflict Management

Managing conflicts efficiently is a skill everyone must have.  Each of us has a preferred style for resolving conflicts influenced by our personality and experiences dealing with situations in the past. However not all conflicts situations are the same. If you ...