Coaching-Focused Communication Skills for Today’s Workplace

Schedule Tuesday, March 19, 2024 || 11:00 AM PST | 02:00 PM EST
Duration 60 Mins
Level Basic & Advanced
Webinar ID IQW24C0350

Attend this informative session and discover how you can incorporate coaching-focused communication strategies into your workplace interactions and relationships, boosting your effectiveness and positively impact the organization’s culture and bottom-line results. 

  • Workplace coaching: What it is, why it matters, and how it impacts success
  • How and why workplace coaching is impacts individual and organizational motivation 
  • Key components of coaching-focused communication 
  • What separates coaching-oriented communication from other manager/employee interactions
  • Separating coaching from corrective feedback: key differences 
  • How to apply coaching focused communication in the workplace 

Overview of the webinar

Whether you’re looking to build a successful team, department, or organization, it’s important to know how to motivate employees to perform at their very best, as well as to cultivate a workplace culture that’s inherently motivating. That’s why it’s critical for managers, leaders, HR professionals, and small business owners to master the art of coaching-focused workplace communication.

Who should attend?

  • Managers
  • Supervisors
  • Team leaders
  • Leaders at all levels 
  • HR professionals
  • Organizational development professionals 
  • Talent development professionals 
  • Business owners

Why should you attend?

Effective communication is at the heart of every manager/employee relationship. The way managers and leaders approach communicating with employees impacts every aspect of the employee experience, from how well team members understand what is expected of them and how they perceive their duties and job requirements to whether the work environment is one in which they feel valued, supported, and can thrive.  

Coaching-focused communication is an important skill for managers and other professionals to practice in the workplace. After all, a work environment in which leaders regularly apply coaching-oriented communication is one that is likely to be inherently motivational.

Faculty - Ms.Mary G White

Mary Gormandy White is the Managing Director, and she provides management, leadership, employee, team, and HR training. Mary holds graduate and undergraduate degrees in Communication and her certifications include Senior Professional in Human Resources (SPHR), SHRM Senior Certified Professional (SHRM-SCP), and Everything DiSC® Certified Trainer/Accredited Workplace Facilitator.

Mary’s professional background includes extensive experience in management, HR, higher education, and writing/editing. She teaches online PHR, SPHR, aPHR, and SHRM certification prep courses and is a frequent keynote speaker at conferences and association meetings nationwide. She also provides content writing and test item development services and teaches Communication Studies at a community college. 


HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at

ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit

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