From Boomers to Zoomers: Top 5 Challenges & 10 Best Strategies to Lead Multi-Generational Teams

Duration 60 Mins
Level Intermediate
Webinar ID IQW23I0936

The focus of this webinar will be to:

  • Recognize the diverse perspectives and preferences of your cross-generational team members. 
  • Learn 10 essential management practices to keep multigenerational teams engaged and productive. 
  • Realize how perceptions about the different generations in the workplace can impact team dynamics.
  • Examine both the Potential and Pitfalls of a multi-generational workplace and how to reap the benefits. 
  • Identify the characteristics of each age group: values, communication and work styles, priorities, expectations.
  • Review 3 simple teambuilding for your hybrid / remote teams that encourage greater trust and communication.

Overview of the webinar

Multiple generations comprise today’s workforce, and each has varied work habits, work and communication styles, expectations, and goals.  Employers who implement strategies that optimize a multigenerational workforce will heighten their reputation as a great place to work and their business goals.

However, the possibility for conflict and misunderstanding is very real. Different generations can struggle to understand one another's values and working styles. Working together and sharing power can also be problematic. And, if this conflict is not resolved it can lead to productivity and retention issues.

While managing such an age-diverse workforce is certainly not without its challenges, there are many benefits to teams and workgroups that spans multiple generations. The big advantage is that different generations can grow and learn from one another as they are exposed to one another's ideas and experiences. This can drive innovation and promote more effective ways of working.

For managers of multigenerational workforces, engaging all generations is essential — not just for employee satisfaction but also for the company’s overall success. Diverse and inclusive workplaces have higher employee retention, higher revenue growth, and a greater readiness to innovate.

What strategies can your organization use to reap the benefits of a multigenerational workforce?

In this webinar participants will examine the generational diversity in the workplace; review both the potentials and pitfalls associated with it; and learn best practices that will help them tackle the various challenges as well as effectively engage, communicate, and manage their multi-generational teams.

Who should attend?

  • CEO’s
  • COO’s
  • VP of Human Resources
  • Chief Learning Officer
  • Directors
  • Project Managers
  • Operation Managers and Supervisors
  • Team Leaders
  • Human Resources Professionals
  • Anyone who managers a diverse team

Why should you attend?

Today’s organizations can employ people from four different generations— Boomers, Gen X, Millennials, and Gen Z – and what we are seeing is that each has their unique work styles, preferences, perceptions, goals, and expectations. 

Therefore, as a leader, manager, or supervisor, you currently face a formidable challenge: how to effectively manage this multigenerational workforce so that they will work well together, collaborate, problem-solve, and gets results. With their varied perspectives, aspirations, and beliefs, it can lead to team conflicts as well as difficulty in uniting everyone to pursue a shared goal. The most common challenges faced by multigenerational teams are:

  • The Different Priorities of Each Generation
  • The Communication Style of Each Generation
  • The Work/Life Balance Expectations of Each Generation

While managing a generationally diverse team can be challenging, well-managed multigenerational teams also produce huge benefits by utilizing the broad range of skills and experiences of its members. The most successful leaders understand that different generations bring unique strengths to the workplace. That’s why it’s important to be able to adapt your management style and develop effective ways to communicate, engage, and motivate each generation to fully contribute to the team.   

In this webinar you will examine the generational diversity in the workplace; review both the potentials and pitfalls associated with it; learn the five common difficulties leaders face in leading diverse groups of employees across different generations; as well as ten best strategies to ensure that productive communication, collaboration, and occur within your team.

Faculty - Ms.Marcia Zidle

Marcia Zidle is a board-certified executive coach, business management consultant and keynote speaker, who works with organizations to leverage their leadership and human capital assets that results in higher performance and profitability.

She has 25 years of management, business consulting and international experience in a variety of industries including health care, financial services, oil and gas, manufacturing, insurance, pharmaceuticals, hospitality, government and nonprofits.

She brings an expertise in social and emotional intelligence; executive and team leadership; employee engagement and innovation; personal and organization change management.

She has been selected one of LinkedIn Profinder’s top coaches for the past 5 years.


HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at

ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit


Refund / Cancellation policy
For group or any booking support, contact: