Ms.Marcia Zidle

In the early morning hours of September 11, the world watched in horror as commercial jetliners crashed into the World Trade Center twin towers and the Pentagon. In the midst of this national disaster, several organizations had to face the reality that they h ...

The best way to find out what your employees want and how to retain them is to ask them. Ask questions to gauge how you're meeting your employees' expectations. Not just "How's it going?", but specific questions to get specific answers. Explore why these peopl ...

You've made your decision about whom to hire.You've gotten them excited about their new job. You're excited about what they can bring to your team. Now what?If you're like most good organizations, you're doing something more. The Aberdeen Group reported that ...

Emotionally intelligent managers, supervisors and professional staff are your greatest assets. They solve problems, resolve conflict, and build teamwork. Researchers and business experts agree that people with high emotional intelligence (EQ) are consistently ...

Due to the reality of COVID-19, the new normal is now remote and virtual work for most of the workforce throughout the world. Teams and workgroups, that once connected very frequently in person are now dispersed and working individually in an uncertain and evo ...

Time is Money. There are a variety of direct costs to the organization associated with poorly managed conflict, including, in the worst cases, the loss of customers and good employees. One that is visible to everyone is the time taken to successfully resolve i ...

Change is the most pervasive influence within today’s workplace.  Profound changes are shaking up the way organizations do business and therefore shaking up how you, as a talented professional, manager, or independent contributor, will keep pace with these cha ...

Emotionally intelligent managers, supervisors, and professional staff are your greatest assets. They solve problems, resolve conflict, and build teamwork. Researchers and business experts agree that people with high emotional intelligence (EQ) are consistently ...

As the world enters uncharted territory in navigating the coronavirus pandemic, the global workforce is setting up shop to work from home. With the new emphasis on telecommuting comes a new reality: Individuals and teams need a strategy for thinking differentl ...

New managers matter. They’re on the front lines with your workforce, your customers, and your markets. They have tremendous potential. And, some of them, will become your organization’s future leaders.  However, most organizations promote productive employees ...