Ms. Marcia Zidle

The best way to find out what your employees want and how to retain them is to ask them. Ask questions to gauge how you’re meeting your employees’ expectations. Not just “How’s it going?”, but specific questions to get specific answers. Exp ...

Managers who coach their people become known as good managers to work for, developers of talent, and achievers of business results. They also become better leaders in the process.”  -Jack Welch, Former CEO General Electric Are your people ...

“The future belongs to individuals and companies who embrace the entrepreneurial spirit, whether that is inside or outside a company. The fundamental question is what is going to have people get motivated and inspired to make their highest ...

New managers matter. They’re on the front lines with your workforce, your customers and your markets. They have tremendous potential. And, some of them, will become your organization’s future leaders. However, most organizations promote pro ...

You’ve made your decision about whom to hire. You’ve gotten them excited about their new job. You’re excited about what they can bring to your team. Now what? If you’re like most good organizations, you’re doing something more. The Aberdeen ...

Get on a Southwest flight to anywhere, buy shoes from Zappos.com, pants from Nordstrom, groceries from Whole Foods, anything from Costco, a Starbucks espresso, or a Double-Double from In N' Out, and you'll get a taste of these brands’ vibra ...

Most people forget they really have two jobs. The first is to do what they get paid to do and do it well. The second is to do what’s necessary to ensure their long-term professional or leadership success. Let's admit it - most of us are on ...

Conflict is an inevitable part of life. . No matter how hard you try, it can seem that there will always be something that causes you or someone around you to be frustrated, angry, and impatient – or a whole host of other not-so-pleasant emotions. ...

Effective delegation is a critical factor for operational efficiency and sustained profitability of any organization in today's dynamic and highly competitive business environment. It helps in providing managers and supervisors additional quality ...

Meetings dominate business life today. According to the National Statistics Council, 37 percent of employee time is spent in meetings. Other data indicate there are 11 million business meetings each and every day. Meetings come in all shapes a ...