Leading Through Downsizing: Effective Layoff Notification and Survivor Communication Best Practices


60  Mins


Basic & Intermediate

Webinar ID


  • What to expect when involved in RIF notifications
  • How to appropriately structure layoff notification conversations, including a sample script
  • How and when to communicate with layoff survivors 
  • Insights regarding how to expect a RIF to impact remaining employees 
  • Best practices to effectively manage and lead through a RIF and beyond

Overview of the webinar

A reduction in workforce (RIF) isn’t something that any manager, business owner, or HR professional wants to have to face, but the fact is that circumstances do sometimes require employers to reduce the size of their workforce. When that happens, everyone involved with the notification process needs to be prepared to communicate the news effectively and respectfully. 

The way an organization and its managers and leaders handle layoff notifications will have a direct impact on the entire organization, including the people who learn that their positions have been eliminated and those who will be staying with your organization – the layoff survivors – as the company moves forward. Not only that, the organization’s employer brand and overall brand will also be impacted. 

This is why it’s so important to provide appropriate training for everyone who will be involved in the notification process, as well as those who will manage employees who will stay with the organization through and beyond downsizing, whether or not their team or department was impacted directly. That’s exactly what this informative webinar focuses on. 

The webinar also covers what to expect following layoff notification and how the RIF will impact the way they need to manage and lead their teams moving forward. After all, managers and leaders need to be prepared for the impact downsizing will have on workers who become layoff survivors. That’s how they’ll know what to expect so they’ll be able to communicate and lead effectively – both immediately following RIF notifications and beyond.

Who should attend?

  • HR professional
  • Manager
  • Leader
  • Executive
  • Business owner

Why should you attend?

Managers, HR professionals, business owners, and others who will be involved in notifying employees affected by a reduction in force (RIF), downsizing, or restructuring, must be trained on how to effectively deliver the news. This includes knowing how to structure this type of conversation, as well as how to empathetically communicate with affected workers, as well as layoff survivors who will continue to be employed with the company after the RIF. 

Faculty - Ms.Mary G White

Mary Gormandy White is the Managing Director, and she provides management, leadership, employee, team, and HR training. Mary holds graduate and undergraduate degrees in Communication and her certifications include Senior Professional in Human Resources (SPHR), SHRM Senior Certified Professional (SHRM-SCP), and Everything DiSC® Certified Trainer/Accredited Workplace Facilitator.

Mary’s professional background includes extensive experience in management, HR, higher education, and writing/editing. She teaches online PHR, SPHR, aPHR, and SHRM certification prep courses and is a frequent keynote speaker at conferences and association meetings nationwide. She also provides content writing and test item development services and teaches Communication Studies at a community college. 


HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org

ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.


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