Beyond 'Illegal' Interview Questions: What Hiring Managers Need to Know About Protected Characteristics

On-Demand Schedule Wed, May 27, 2020 - Wed, June 03, 2020
Duration 60 Mins
Level Intermediate
Webinar ID IQW19K1139

  • Why a list of ‘illegal interview questions’ to avoid is not sufficient
  • What the protected characteristics are and why they are off-limits during the hiring process
  • Common hiring process mistakes (to avoid) related to protected characteristics
  • Examples of less-than-obvious off-limits topics based on real-world situations
  • Best practices to avoid EEO-related risks and liability related to the hiring process

Overview of the webinar

This webinar will provide people involved in all aspects of the hiring process with a comprehensive overview of key facts about protected characteristics to screen applicants, conduct interviews and make hiring decisions in a manner that is compliant with all U.S. equal employment opportunity (EEO) laws and regulations.

Attendees will deepen their knowledge of off-limits topics for the hiring process beyond what is found on the often-used lists of illegal interview questions commonly used when “training” people on how to hire.These lists may in some cases be a good starting point, but they don’t fully equipment people who make hiring decisions with everything they need to know to avoid introducing the potential for discrimination into the hiring process. 

Who should attend?

  • Recruiter
  • Talent Acquisition
  • Staffing specialist
  • Human Resources Specialist
  • Human Resources Coordinator
  • Human Resources Business Partner
  • Human Resources Manager
  • Human Resources Director
  • Manager (with hiring responsibilities)
  • Supervisor (with hiring responsibilities)
  • Business Owner (with hiring responsibilities)
  • Executive (with hiring responsibilities)
  • Risk management professionals

Why should you attend?

The goal of this training program is for participants to develop (and be able to apply!) a working knowledge of the kinds of information that cannote be used in the hiring process in order to stay in compliance with equal employment opportunity requirements. 

Learning objectives include:

  • Clarification of what all the protected characteristics are
  • How protected characteristics relate to the hiring process
  • Brief overview of EEO laws as relevant to the hiring process

Faculty - Ms. Mary G White

Mary Gormandy White, M.A., SHRM-SCP, SPHR is a talent development expert and dynamic, speaker, trainer, and facilitator with expertise in leadership, management, people development, team building, communication & HR best practices. She is managing partner of MTI Business Solutions (, a leading talent development firm, where she provides training, speaking, and consulting services. She also teaches online SHRM-CP/SCP certification prep courses.She holds graduate and undergraduate degrees in Communication and is sought-after keynote speaker for conferences, association meetings and corporate training events nationwide. She also holds a variety of industry certifications, including SHRM-SCP, SPHR, Everything DiSC Certified Trainer and PXT Select Certified Professional.


HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at

ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit

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