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Validity : 08th May'25 to 18th May'25
Step-by-Step Internal Investigations Best Practices
- The role of internal investigations in employment compliance
- Strategies for planning and conducting internal investigations
- Interview tips for internal investigations – complainant, witnesses and accused
- Conducting an intake interview
- Determining if a full investigation is required
- Considering remedial measures
- Determining who should conduct the investigation
- Creating an investigation action plan
- Formulating interview questions
- Conducting witness interviews
- Interview with the accused
- Analyzing the evidence when the interviews are finished
- Preparing internal investigation reports
- Determining course of action in conjunction with leadership
- Closing out the case with the complaining party and the accused
- Tips for avoiding retaliation accusations/claims
Overview of the webinar
A properly conducted internal investigation can get to the facts behind employee complaints and other potentially problematic workplace situations, revealing what occurred and help guide actions to prevent or correct problems. Every organization needs to be prepared to effectively conduct internal investigations in response to some types of employee complaints and other situations that may require an investigation. Don’t make the mistake of increasing liability by not being prepared to investigate promptly when the need arises!
Who should attend?
- Managers
- Supervisors
- Team Leaders
- Human resource management professionals
- Risk management professionals
- Business owners
- Executives
- Others who have Supervisory or Risk Management responsibilities
Why should you attend?
Those who conduct internal investigations on behalf of their organizations must be aware of the importance of following through with conducting, timely, effective and compliant internal investigations when warranted, as well as the best practices for conducting those investigations. This includes recognizing when the need to investigate arises, as well as how to gather evidence, interview witnesses, and otherwise structure an internal investigation and report the results.
The best time to make sure you’re prepared to conduct an internal investigation is before the need to investigate arises.This informative webinar is designed to provide attendees with practical, step-by-step suggestions for planning and conducting effective internal workplace investigations.
Faculty - Ms.Mary G White
Mary Gormandy White is the Managing Director, and she provides management, leadership, employee, team, and HR training. Mary holds graduate and undergraduate degrees in Communication and her certifications include Senior Professional in Human Resources (SPHR), SHRM Senior Certified Professional (SHRM-SCP), and Everything DiSC® Certified Trainer/Accredited Workplace Facilitator.
Mary’s professional background includes extensive experience in management, HR, higher education, and writing/editing. She teaches online PHR, SPHR, aPHR, and SHRM certification prep courses and is a frequent keynote speaker at conferences and association meetings nationwide. She also provides content writing and test item development services and teaches Communication Studies at a community college.
Credits
ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.