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Validity : 20th Aug'25 to 30th Aug'25
This presentation will encompass the qualifications and upskilling required to establish oneself as a “neutral” (arbitrator, hearing officer, mediator, investigator, etc.) regardless and as permitted by law of if one has a formal legal background or not! This presentation will cover the various opportunities for learning, growing and ultimately working within the neutral community so that one can make as smooth a transition as possible when they feel the time is right. Alternatively, these same learning opportunities can serve one well to upskill various skill sets in a current or future career path position.
All levels of Managers, Supervisors, Human Resources, Employee Relations, Labor Relations, Attorney’s, and Union Officers/Representatives/Stewards, all levels of Law Enforcement or Security staff. All public and private sector organizations and professional organizations such as SHRM, IPMA-HR, NPELRA, plus all professional HR and management associations along with any and all Unions.
Would you like to improve your listening, conflict resolution and negotiation skills? How about sharpening up your questioning and investigative abilities? Or having the reputation of being a reasonable and wise neutral from whom folks can expect a respectful and fair hearing and or process?
Do you know you can start to practice honing these skills now and have them pay off not only in your current career path as well as setting the stage for transitioning to neutral work as an arbitrator, mediator or investigator in your future.
Bob Oberstein has over 51 years of Labor/Employee Relations experience on all sides of the labor-management table including as a neutral (arbitrator, mediator) in both the public and private sectors. He has served as a Commissioner, Maricopa County's Judicial Merit System Review Commission; Member, City of Phoenix Fire and Police Pension Boards; and Member/Chairman, City of Phoenix Civil Service Board. He is also the recipient of the Federal Mediation and Conciliation Service (FMCS) Director's Certificate of Recognition for Achievement in Promoting Positive Labor-Management Relations. Bob has served as Director, of the Labor Management Relations Program at Ottawa University, Phoenix (OU), Arizona where he taught conflict resolution, grievance processing, arbitration, and negotiation among other courses. He also served OU as Ombudsman for all student, faculty, and support disputes as well as the Disabled Student Liaison and received recognition in "Who's Who Among America's Teachers.
HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org
ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1.5] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.