Regulation E contains an error resolution process for electronic payments posting to consumer’s accounts. In this session, the basics of Regulation E will be covered, which includes some basic definitions, such as consumer account and access device.
The confusion over the Reg E error resolution process for electronic fund transfers (EFTs) and the loss of a debit card will be covered. Examples used during this session will help illustrate the handling of unauthorized consumer transactions with regard to Regulation E and where the liability is applied (Hint: It is not always the financial institution – the “consumer” does carry some liability).
Included in his session is an opportunity for attendees to apply the basics of Regulation E and the error resolution timeframes and processes as provided in this webinar, as the trainer walks attendees through some real-life scenarios.