Ms. Donna Olheiser

Customer service, frontline and operations staff struggle each day with the question - "What does my account holder want me to do…Stop this payment, return it, they revoked it, -- what are my next steps?" This training program will help fin ...

The NACHA Operating Rules and Guidelines require that all participating depository financial institutions, third-party senders and third-party service providers that provide ACH services conduct an annual ACH audit to be performed by Decemb ...

During this webinar discussion on the newly adopted amendments to the NACHA Operating Rules surrounding Same Day ACH (SDA). These amendments will impact all participants in the network, particularly the adding of a third processing window f ...

Processing ACH payments from the Federal Government can be challenging! This session will outline details on when account holders are deceased and what your responsibilities are to the Federal Government if they are receiving benefit paymen ...

During this webinar discussion on the newly adopted amendments to the NACHA Operating Rules surrounding Same Day ACH (SDA).These amendments will impact all participants in the network, particularly the adding of a third processing window fo ...

This webinar is designed to take the “confusion” out of doing ACH Returns when using the seven most commonly used Return Reason Codes. The Return process can be complicated, this session will include details on when, how, and why when doing ...

Recent approved amendments to the NACHA Operating Rules include expanding Same Day ACH functionality. These changes will affect day-to-day ACH processing in 2019 and 2020.Included will be details on an RFC from NACHA on ACH Messaging Entrie ...

Same Day ACH has been one of the largest changes to the ACH network and Phase 3 is the last part being implemented in March of 2018. How does Phase 3 affect a financial institution or even an Originating company when processing ACH payments in a f ...

Every financial institution, Third-Party Service Provider and Third-Party Sender that provide any function within the ACH Network is required to complete the annual ACH Audit for Rules Compliance. This session will outline the Audit process ac ...

According to the NACHA Operating Rules, the ODFI takes on all the warranties and responsibilities for each and every ACH Entry they transmit into the network, What does this mean? What about the Originator – What is their Role?  Do they have respo ...