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Validity : 12th May'24 to 22nd May'24
Behavioral Interviewing: Modern and Creative Applications
- Identifying the key dimensions of the job you seek to fill
- Identifying the key behaviors and skills of the job
- Determining the questions to ask (in advance of interview)
- Evaluating the applicant’s response to the questions
- The art of asking the follow-up question
- The power of multi interviewers
- Ensuring compliance with law
- Making the final selection
Overview of the webinar
There are new approaches to behavioural interviewing that are more effective, but interviewers must continue to take care not to ask inappropriate/illegal questions.
- What is behavioural interviewing
- Evaluating the job is the first step
- Next, identifying the key “dimensions” of the job and establishing an Interview Plan
- Selecting questions in advance
- Understanding the letter and spirit of the law
Who should attend?
- General Managers
- HR Managers & Recruiters
- Hiring Managers
Why should you attend?
If you are involved in hiring people, this Webinar will provide key insights and tips on how to determine which applicant is the best fit for the job. There is a process to follow and preparation is most important. If you want to learn what questions to ask in an interview, how to determine the right answer to questions, and how to ensure you do not ask an inappropriate/illegal question, this workshop will be very helpful.
- Understanding behavioural interviewing
- When and how to use behavioural interviewing
- Complying with the law
- How to determine questions to ask and how to evaluate applicant’s response
Faculty - Mr.Tom Palladino
Tom Palladino has held numerous HR leadership positions in companies that included Conoco Phillips, Starbucks Coffee, Wells Fargo, Capital One, First Data and Green Plains Renewable Energy. His interest in HR analytics started in 1998 while he was consulting for Starbucks. He helped design a methodology that would identify employee attributes that correlate with business performance. His HR analytics model was initially applied to new subsidiaries in Asia and Europe enabling the company to inculcate select Starbucks values with local values to create a ”performance-driven brew”. Later, Mr. Palladino’s protocol was successfully applied throughout the United States.
In his HR leadership positions, he consistently applied analytics to identify high-leverage HR practices that delivered the highest possible business results. In 2012, Mr. Palladino started Refined Analytics and has delivered powerful diagnostics and solutions to companies that include RE/MAX, Micron, PepperJax Grill and other organizations around the world. Today, he focuses on clients in India, China, and Indonesia. He is also on the faculty of a university based in Iowa where he teaches human resources, change management and Lean Six Sigma.
Mr. Palladino has a bachelor’s degree in labor relations from Cornell University and a graduate degree in dispute resolution from Creighton University. He resides in Omaha, Nebraska.