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Training Effectiveness: How to develop instruments to measure learning and reduce errors
- Learn critical elements of the training program in a regulated environment.
- List Key Performance Indicators related to Training.
- Learn to develop a training assessment.
- Learn how to measure training effectiveness.
- Learn when Training is responsible for human error deviations
Overview of the webinar
Training programs have evolved through time. Human reliability or human error is usually attributed to training effectiveness or training program weaknesses/strengths. Even though Training is considered the “vaccine for mistakes,” Training is as good as its effectiveness. To make sure training programs are effective, we should be able to measure and demonstrate mastery of performance before releasing employees for independent work. We will discuss the elements necessary when creating and developing measurement instruments (tests). We will also discuss elements of the training programs like objectives, training content, training effectiveness, and other essential elements of a compliant training program.
Who should attend?
- Training managers and coordinators
- Operations
- Manufacturing
- Plant engineering
- QA/QC staff
- Process excellence/improvement professionals
- Industrial/process engineers
- Compliance officers
- Regulatory/legislative affairs professionals
- General/corporate counsel
- Executive management
Why should you attend?
- GMP regulations on the training topic.
- Agencies’ expectations of the training program.
- Training general aspects.
- Responsibilities of the training program.
- Training Events.
- Skills Qualification Program (OJT).
- Training Assessments and construction.
- Retraining.
- Training Outline/Contents.
- GMP
- Technical Training
- On the Job
- Training Frequency and Topics.
- Instructor’s Qualifications.
- Training Documentation.
- Review of Training System Effectiveness.
- Deviations related to performance.
Faculty - Dr.Ginette Collazo
Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with more than 20 years of experience specializing in Engineering Psychology and Human Reliability. These disciplines study the interaction between human behavior and productivity. She has held positions leading Training and Human Reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.
In 2009, Dr. Collazo established Human Error Solutions (HES), a US-based boutique consulting firm. She has positioned herself as one of the few Human Error Reduction Experts worldwide. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development, and effectiveness implemented and proven amongst different industries globally. Furthermore, this scientific method has been applied in critical quality situations and workplace accidents. A GMP expert also has a Keynote Speaker at significant events worldwide.
Ginette Collazo, Ph. D., is the author of several books, “Including Human Error: Root Cause Determination Model” and “Mission Matters: World Leading Entrepreneurs Reveal their Top Tips to Success.”
Also, she is the host of The Power of Why Podcast. A show about human behavior in the workplace and critical thinking.