BONUS: A few practical punctuation pointers to eliminate run-on sentences along with hot topics such as tone appropriateness and SCREAMING IN ALL CAPS
Email is the number one most widely used communication tool in business today. During the past two-and-a-half years defined largely by the Covid-19 pandemic when everyone began working remotely, email actually surpassed the cell phone for follow-up required communication. However, while email is the number one most widely used communication tool in business today, it is also the number one most widely overused, misused, and even abused communication tool. In this fast-moving presentation, we focus on the most ubiquitous written medium in today's business world: email. And of course, the practical techniques presented can extend to any form of business writing.
You are being ignored. And no one likes being ignored.
But, nobody's reading your emails.
It’s true. You're writing these memos and sending emails---and no one's reading them. You're emailing important project updates and attaching minutes from meetings, but when everyone shows up, it's quickly evident no one has read the email or even opened the attachment. They received it, but they didn't read it.
That's a problem---and a huge time waster.
In addition, many professionals today tend to multitask with email. Any emailed correspondence bearing your organization’s name must be absolutely error-free. Even a careless mistake in an email can damage a business leader’s reputation and can make an entire work group look bad.
The solution is to Write It So They Read It.
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