Help! I’m Buried Under Email: How To Get Your Emails Opened & Answered by Writing It So They Read It

Schedule Wednesday, February 8, 2023 || 10:00 AM PST | 01:00 PM EST
Duration 60 Mins
Level Basic & Intermediate
Webinar ID IQW23B0219

  • The top seven credibility-robbing email mistakes and how to avoid them
  • The importance of a complete email subject line—and how to write one consistently every time
  • The BLUF technique for getting to the point and catching skimmers
  • How to make sure documents bearing your organization’s name are absolutely error free with no embarrassing “bloopers”
  • FAVORITE TOPIC: The five guidelines for using bulleted lists effectively in documentation
  • Email management tips for getting a grip on your inbox

BONUS: A few practical punctuation pointers to eliminate run-on sentences along with hot topics such as tone appropriateness and SCREAMING IN ALL CAPS

Overview of the webinar

Email is the number one most widely used communication tool in business today. During the past two-and-a-half years defined largely by the Covid-19 pandemic when everyone began working remotely, email actually surpassed the cell phone for follow-up required communication. However, while email is the number one most widely used communication tool in business today, it is also the number one most widely overused, misused, and even abused communication tool. In this fast-moving presentation, we focus on the most ubiquitous written medium in today's business world: email. And of course, the practical techniques presented can extend to any form of business writing.

Who should attend?

  • Managers
  • Supervisors
  • Instructors
  • Training coordinators
  • Administrative professionals

Why should you attend?

You are being ignored. And no one likes being ignored.

But, nobody's reading your emails.

It’s true. You're writing these memos and sending emails---and no one's reading them. You're emailing important project updates and attaching minutes from meetings, but when everyone shows up, it's quickly evident no one has read the email or even opened the attachment. They received it, but they didn't read it.

That's a problem---and a huge time waster.

In addition, many professionals today tend to multitask with email. Any emailed correspondence bearing your organization’s name must be absolutely error-free. Even a careless mistake in an email can damage a business leader’s reputation and can make an entire work group look bad.  

The solution is to Write It So They Read It.


Faculty - Ms.Mandi Stanley

With more than 20 year's experience on the seminar circuit, Certified Speaking Professional Mandi Stanley works primarily with business leaders who want to boost their professional image and with people who want to be better speakers and writers. She has traveled throughout North America entertaining and educating more than 45,000 seminar participants, totaling more than 5,000 platform hours.
In 2003, Mandi was designated a CSP, Certified Speaking Professional. Fewer than 9 percent of all worldwide speakers have earned this designation, and Mandi is the first Mississippian in history to receive this honor through the National Speakers Association.
She’s a summa cum laude graduate with concentrations in English, communication, and management, and served as a faculty member of AMAI, where she wrote and developed their one-day seminar How To Be a Better Proofreader. Mandi is the award-winning author of The No-Panic Plan for Presenters, which was named a Finalist in the Career category at the Independent Book Publishers Awards in New York.
Some of Mandi Stanley’s repeat proofreading training clients include:
  • Campbell’s Soup
  • Kimberly-Clark Corporation
  • The United States Air Force Services Agency
  • Duke Energy
  • IAAP
  • Southern Farm Bureau 
Audiences appreciate her platform enthusiasm, interactive style, and content-rich messages.


ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit

HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at

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