Understanding Generational Diversity in the Workplace

Image credit: openclipart
Duration 60 Mins
Level Basic & Intermediate
Webinar ID IQW22E0529

  • How to make your company attractive to any generation.
  • How to prevent unconscious bias in managing various generational workgroups.
  • How to build cohesive generational diverse work teams to build upon everyone’s skills and strengths.
  • Using strategic communication styles to build relationships among generational workgroups.
  • How understanding generational diversity can fortify your retention strategy.
  • Defining moments from each generation that shapes how they see the world.
  • The benefits of generational diversity inclusion in your workplace. 

Overview of the webinar

Knowing how to effectively manage teams with a broad range of generational classes is critical to success in employee engagement, as well as recruiting strategies. Participants will learn how to prevent unconscious bias toward workers among various generational groups, and symbolic identity avoidance. Attendees will receive a comprehensive overview of the four primary generations who are in the current workforce. and how to make their company attractive to every generation. 

Who should attend?

This training will benefit managers and supervisors, Executives, CEO and those will Human Resources and People leadership responsibilities. 

Why should you attend?

You won’t want to miss this opportunity to learn the importance of understanding generational diversity and how to prevent unconscious bias such as Ageism. You’ll also learn common traits typically identified in various Generational groups, and how acting upon misperceptions that managers have with specific generational workgroups can create conflict and affect team productivity. Organizations are focusing on diversity and inclusion now more than ever. Many realize the importance and benefits of having a diverse workforce. While typical Diversity and Inclusion Programs generally focus on racial or gender diversity, Generational Diversity is often overlooked. Attending this training will teach you how to ensure you have the tools and knowledge needed to effectively manage multi-generational teams. 

Faculty - Ms.Racquel L. Harris

Racquel Harris is The Chief Strategy Officer at R. L. Harris & Associates, LLC. Racquel has 25 years of Executive level experience in Human Resources and earned two certifications in Human Resources and certification in Risk Management. Racquel is a graduate of Indiana University where she received a BA in Organizational Communication. Racquel has a full and comprehensive understanding of how important training is to an organization. She has a high aptitude for strategic planning and execution which she implemented while she was President of the Michiana Chapter of the Society for Human Resources Management. Under her leadership, the organization achieved the prestigious Chapter of the Year Award from the Indiana State Council of The Society for Human Resources Management. Racquel is an expert in labor relations, federal and state employment laws, and strategically aligning human resources with organizational goals. Racquel is recognized in the community as a servant leader which has earned her numerous awards including the Martin Luther King Drum Major award presented by former Mayor Jeff Rea, The “40 under 40” recognition by the St. Joseph County Chamber of Commerce, The Seven Seals Award by the ESGR, and the Michiana Chapter Society for Human Resources Management 2010 Leader of the Year. She served on the Indiana State Council for the Society for Human Resources Management as a Historian and School to Work Representative, The YWCA Personnel Committee, The Bridges Out of Poverty Board, and the Community Coordinated Child Care Board of Directors. She also served as the Assistant Human Resources Director for the International Church of God in Christ Department of Evangelism and as an instructor for the Missionary Academy for the 4th Ecclesiastical Jurisdiction of Indiana. Additionally, she has been a guest on the International Harvest Show with LeSea Broadcasting four times. Racquel enjoys volunteering her time to present professional skills training classes at the Work One Center to help candidates prepare for employment opportunities. She is committed to ensuring the success of others.


HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org

ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.


Refund / Cancellation policy
For group or any booking support, contact: