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Technical disciplines require extensive writing to a broad range of audiences, from fellow subject-matter experts concerned with methodology and processes to non-expert decision makers who are interested in cost-benefit analyses and organizational impact. The science-intensive focus of technical disciplines leaves little time for this key segment of the business population to focus on quality writing. But this fact does not change the hard reality that technical communicators spend much of their time drafting and presenting analyses, findings, and recommendations. It is a myth that they don’t need to write well, as effective writing will directly affect their influence within the company.
Philip Vassallo, Ed.D., has designed, delivered, and supervised communication training programs for more than 20,000 executive, managerial, supervisory, administrative, and technical professionals internationally over the past three decades. He is the author of the books How to Write Fast Under Pressure, The Art of E-Mail Writing, and The Art of On-the-Job Writing. He has edited major reports for the US government, City of New York, and the corporate world. He also writes the blog Words on the Line, which offers practical tips for developing writers. Dr. Vassallo has taught internationally, currently as a faculty member of the Beijing International MBA program.