Breaking the Cycle Overcoming Toxic Interactions for Better Team Dynamics

  • 25
  • June 2025
    Wednesday
  • 11:00 AM PDT | 02:00 PM EDT

    Duration:  60  Mins

Level

Basic & Intermediate & Advanced

Webinar ID

IQW25F0674

Toxic interactions can erode team morale, hinder productivity, and create lasting damage to workplace culture. Whether subtle or overt, negative team dynamics can lead to disengagement, high turnover, and a breakdown in trust. But how do you break the cycle?

This talk provides actionable strategies to identify, address, and transform toxic interactions into opportunities for growth, collaboration, and psychological safety. Learn how to foster positive communication, build trust, and create an environment where teams thrive.

Module 1: Understanding Toxic Team Dynamics and Their Impact

Toxic interactions don’t just affect individuals—they can spread throughout an organization, weakening performance and culture. This module explores how negative behaviors develop, their impact on team effectiveness, and strategies for early intervention.

  • Recognizing Toxic Patterns: Identify common toxic behaviors such as passive-aggressiveness, gossip, blame culture, and micromanagement.
  • The Ripple Effect: Understand how toxicity spreads in teams and impacts engagement, productivity, and overall company culture.
  • Psychological Safety & Trust: Learn why a lack of trust fuels toxicity and what leaders can do to rebuild it.
  • Measuring Team Health: Utilize key metrics to assess team well-being and identify signs of dysfunction before they escalate.

Module 2: Shifting from Conflict to Constructive Communication

Poor communication often lies at the heart of toxic interactions. This module equips you with tools to foster open, honest, and solution-focused communication, ensuring that differences become strengths rather than sources of division.

  • Reframing Conflict: Shift from avoidance or aggression to constructive dialogue that resolves underlying issues.
  • Active Listening & Empathy: Develop techniques to truly understand team members’ concerns and create space for open discussion.
  • Managing Difficult Conversations: Learn structured approaches to address toxicity directly while maintaining professionalism and respect.
  • Feedback as a Tool for Growth: Implement a feedback culture that is regular, respectful, and action-oriented to prevent resentment and misunderstandings.

Module 3: Building Healthy Team Relationships and Collaboration

A strong team dynamic is built on mutual respect, shared goals, and positive reinforcement. This module provides strategies to foster a culture where collaboration replaces competition and support replaces sabotage.

  • Establishing Clear Boundaries: Define and reinforce professional boundaries to prevent toxic behaviors from taking root.
  • Creating a Culture of Recognition: Implement recognition and appreciation techniques that reinforce positive contributions.
  • Encouraging Team Alignment: Align individual and team objectives with shared values to strengthen cooperation.
  • Addressing Isolation & Cliques: Break down silos and create an inclusive environment that encourages cross-team collaboration.

Module 4: Sustaining a Positive, Resilient Team Culture

Toxicity isn’t eliminated overnight—it requires consistent reinforcement, leadership commitment, and cultural shifts. This module focuses on long-term strategies to maintain a thriving, respectful, and psychologically safe workplace.

  • Leading by Example: Learn how leadership behaviors set the tone for a toxic-free team environment.
  • Continuous Team Development: Implement structured team-building exercises that reinforce trust and cooperation.
  • Encouraging Innovation & Inclusivity: Foster a culture where ideas are valued, and every voice is heard—reducing tension and promoting unity.
  • Future-Proofing Team Culture: Develop adaptable strategies to prevent toxicity from creeping back in as teams grow and evolve.

Break the Cycle—Transform Your Team

This talk provides you with the insights, tools, and frameworks to proactively eliminate toxic interactions and build a team culture rooted in trust, collaboration, and respect. By shifting the focus from conflict to connection, you’ll create a resilient, high-performing team that thrives in any workplace environment.

Overview of the webinar

Toxic team dynamics can silently undermine workplace culture, lowering morale, increasing turnover, and damaging productivity. When negativity, miscommunication, and distrust persist, teams struggle to collaborate effectively. But toxic interactions don’t have to define your workplace.

This talk explores how to identify, address, and transform toxic behaviors into opportunities for growth and connection. By understanding the root causes of dysfunction, participants will learn how to foster psychological safety, enhance communication, and create an inclusive team culture where collaboration thrives.

The session begins with an in-depth look at toxic patterns such as blame culture, passive-aggressiveness, and exclusion, analyzing their impact on team engagement and trust. Participants will then explore communication strategies to shift from conflict to constructive dialogue, ensuring that feedback becomes a tool for growth rather than a source of division.

Building on this foundation, the talk provides actionable techniques to strengthen team cohesion—including setting clear boundaries, fostering recognition, and breaking down silos to encourage cross-team collaboration. Finally, participants will learn how to sustain a healthy, high-performing workplace culture through leadership-driven initiatives, innovation, and continuous team development.

By the end of this talk, attendees will have a practical roadmap for breaking toxic cycles and fostering a work environment built on trust, mutual respect, and resilience. Whether leading a team or contributing as a team member, these strategies will empower participants to cultivate positive interactions that drive long-term success.

 

Who should attend?

  • CEOs
  • Executives
  • Salespeople
  • Staff
  • Managers
  • Team Leaders
  • Business Owners
  • Marketers
  • HR Professionals
  • Entrepreneurs
  • Virtually Any Individual
  • Program Managers
  • Foremen
  • Trainers
  • Anyone aspiring to improve their leadership skills

Why should you attend?

In today’s fast-paced work environment—whether in-person, remote, or hybrid—team dynamics can make or break organizational success. Toxic interactions, poor communication, and lack of trust can erode morale and productivity, creating long-term damage. Breaking the Cycle: Overcoming Toxic Interactions for Better Team Dynamics provides practical tools to identify, address, and transform negative team behaviors into opportunities for growth, collaboration, and engagement.

  • Recognize and Address Toxic Behaviors: Identify patterns of conflict, passive-aggressiveness, and disengagement that hinder teamwork.
  • Strengthen Communication & Trust: Gain strategies to replace negativity with open, honest, and solution-driven dialogue.
  • Align Teams with Core Values: Learn how to reinforce shared goals, encourage accountability, and create a culture of recognition.
  • Enhance Collaboration & Inclusion: Discover how to prevent isolation, break down silos, and foster an environment where every team member feels valued.
  • Sustain a Healthy Team Culture: Implement feedback systems, leadership strategies, and future-proof methods to prevent toxicity from resurfacing.

This talk highlights the critical role of empathy, leadership, and proactive engagement in building a high-performing, resilient team. You'll leave with actionable strategies to transform team culture, improve morale, and create a thriving, inclusive workplace that excels in any environment.

Break the cycle—create a team culture that drives success, innovation, and long-term resilience.

Faculty - Mr.Claudio Chiste

Claudio is the CEO of the Centre for Leadership & Coaching. He has served as the Chairman of Coaches & Mentors of South Africa (Comensa) for the Western Cape, the Comensa Social & Ethics Committee and as President of the Cape Chapter of the Professional Speakers Association of Southern Africa (PSASA). He is a certified Master NLP Practitioner and Master Life Coach.

Claudio’s intrinsic values have influenced his belief in making a difference for the common good, by helping others to adopt a mindset of resilience, and engendering a culture which embraces leadership, regardless of seniority. Claudio is a firm believer that nothing is instant, only instant coffee, results take time. The important thing is to progress, creating non-intimidating micro-goals on a daily basis.

His varied background allows him to have a multi-angled approach, with a background as a leader whilst a combat officer in the South African Navy, and as a specialist banker in London with Investec Bank, during which time he was in charge of an international award-wining business association focused on promoting both business and the next generation, called Shipping Professional Network London (SPNL) serving as chairman for 8 years.

 

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