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Problem Solving A Team Methodology For Success
- WHAT IS THE PROBLEM?
- Difference between fixes & solutions
- Process overview
- DEFINING THE STRUCTURE NEEDED
- Group Dynamics
- Leadership Role
- UNDERSTANDING THE PROCESS
- Assigning the appropriate techniques
- Employing the techniques
- Brainstorming
- Data Collection
- Cause & Effect
- Pareto
- KNOWING HOW TO GET RESULTS
- Communicating alternatives
- Measuring the achievement
- IMPLEMENTING THE PROBLEM-SOLVING PROCESS
- 4 steps to successful employment
Overview of the webinar
Problem Solving is a practical business tool used by leading firms. It utilizes the experience of the personnel involved in the situation negatively impacting the desired result.
The tools used in the process are probing and effective in getting results.
Having learned the methodology will permit an organization to practice a constructive way of addressing a problem within ANY ENTERPRISE!
The program defines the group dynamics and provides the respective roles of participants versus leadership. The interplay of the various tools that are utilized – BRAINSTORMING, PARETO ANALYSIS, CAUSE & EFFECT ANALYSIS.
This is the program will provide an understanding of “Group Dynamics” which will enable the participants of this webinar to successfully employ PROBLEM-SOLVING AS a SOLUTION!
Who should attend?
- Chief Procurement Officer (CPO)
- Purchasing Director
- Purchasing Mgr.
- Purchasing Agent
- Buyer
- Planner
- Supply Chain Mgr.
- Materials Mgr.
Why should you attend?
- LEARN HOW TO STRUCTURE AND CONTROL THE PROCESS
- WHAT IS THE DIFFERENCE BETWEEN FIXES & SOLUTIONS?
- LEARN WHAT IS BRAINSTORMING AND HOW TO EMPLOY IT
- WHAT IS AND HOW TO USE PARETO ANALYSIS?
- HOW TO IMPLEMENT THE PROBLEM-SOLVING PROCESS
- WHAT ARE THE MEASUREMENT TOOLS?
Faculty - Mr.Michael Gozzo
Michael W. Gozzo is President and Founder of THE TOTAL BUSINESS CONSULTING GROUP, LLC., a firm specializing in counseling and education of all levels of management in the areas of Supply Chain, Lean Manufacturing, Demand Flow Technology, Just-In-Time, Total Quality Control, Manufacturing Systems Implementation, Inventory Control, and Production/Operations Management.
Recent involvement with Silicon Valley leader’s in Supply Chain Management, Lean Manufacturing practices and ISO includes Cisco, Infineon, Sunrise Telecom, PerkinElmer, Philips Semi-conductor, and SanDisk. Mike Gozzo went to Germany to train operational personnel at Lufthansa Air Cargo. He has been associated with Lean practices: pull systems, quick change, 5-S, VMI, cell design, and others.
Mike has traveled and worked extensively in Canada, England, Hong Kong, Ireland, Scotland, Germany, Japan, Korea, Mexico, Indonesia, South Africa, Thailand, Bahrain, U.A.E., Qatar, Saudi Arabia, Oman, and Taiwan.
He has an Executive Program Masters Business Administration Degree from the University of New Haven, as well as a Bachelor of Science in Finance from the University of Connecticut.
He is certified as CPIM & CSCP by the Association of Operations Management (APICS)/Association of Supply Chain Management (ASCM).
Mr. Gozzo is the co-author of "Made In America - The Total Business Concept" and several other books and numerous published articles. He has developed over 50 courses that can be customized for the respective client.