Billing Mistakes - How to avoid costly denials

Duration 60 Mins
Level Basic & Intermediate
Webinar ID IQW19C0367

  • Common denial reasons-and recommended action plan
  • Appeal processes for commercial and government payers
  • How to improve documentation to help lower denial rate

Overview of the webinar

  • We will review the denials tracking process
  • How to utilize your PM software to it full capability
  • How to easily educate providers and talk their language to produce the best results for patient and clinic
  • Attendees should feel confident in the denial and appeal process
  • They will learn about specifics for commercial and government payers and how to best deal with their corrected claims, denials and appeals

Who should attend?

  • RCM
  • Billers
  • Coders
  • Administrators
  • Authorizations 
  • Clinic management
  • Pre determination staff
  • Providers (MD and mid levels)

Why should you attend?

  • Learn what simple things can be checked/done on the front end to prevent issues with claims and payers
  • How to decipher denials and the most effective way to work them
  • Improve documentation to prevent denials
  • Payer specific areas to watch
  • OIG workplan review
  • Denial and appeal myths

Faculty - Ms. Stephanie Thomas

Stephanie Thomas has a widespread background in medical billing, internal audit and health care administration. She is a Certified Professional Coder as well as a Certified Anesthesia and Pain Coder. Stephanie’s combination of clinical experience, coding education and revenue cycle management offer insights that speak well to both the clinician and the revenue cycle expert. Stephanie’s experience includes working in large and small private practices, ambulatory surgery centers as well as with hospital-based physicians. She is responsible for proposing, budgeting, staffing, leading and conducting various compliance and internal reviews. Stephanie is currently a member of the American Academy of Professional Coder’s (AAPC) and Society for Pain Practice Management (SPPM). She speaks nationally on billing and compliance topics regularly and has nearly 20 years of experience in this field.

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