The demographic, economic, and immigration trends of financial institutions over the past few decades has resulted in significant shifts in the portfolio of financial services consumers. Financial institutions are developing a more global platform for financial products and services. Contributing to this trend is the rise of digital technology, which has dramatically expanded the territorial scope of consumer financial products and services, and the regulatory burden.
More and more financial institutions are expanding their financial products and services abroad. Today’s consumer financial service platform’s cut across borders and business sectors, incorporating technologies from the retail and e-commerce industries. The trend towards globalization of consumer financial products and services creates new challenges for institutions that are grappling with existing regulatory frameworks. It is now even more important for financial institutions to understand the implications of expanding their financial service platforms abroad to avoid regulatory scrutiny.
Jennifer Newton is a former Federal Financial Services Regulator from the U.S. Consumer Financial Protection Bureau (CFPB) and brings clients more than a decade of consumer compliance management and risk advisory experience. With her combined experience in the federal government, law firm, and in-house compliance positions, Jennifer offers an uncommonly broad range and depth of consumer compliance expertise in banking and financial service matters. She regularly consults with clients on complex issues relating to the Real Estate Settlement Procedures Act (RESPA), Telephone Consumer Protection Act (TCPA), Home Mortgage Disclosure Act (HMDA), the Gramm-Leach-Bliley Act (GLBA) and the Fair Credit Reporting Act (FCRA). She also guides clients on deposit and consumer lending issues under the Unfair Deceptive Abusive Acts and Practices Act (UDAAP), the Truth in Savings Act (TISA), Regulation CC, the CARD Act, Truth in Lending Act (TILA), Equal Credit Opportunity Act (ECOA), the Community Reinvestment Act (CRA) and the Fair Debt Collection Practices Act (FDCPA). In addition, Jennifer works with clients on privacy and financial technology (fintech) matters involving data security, data breach, open banking, and payment system issues under the Electronic Fund Transfer Act (EFTA), the Global Data Privacy Regulation (GDPR) and federal and state privacy laws, including the GLBA, HIPAA, ADA, CFAA, FCRA and the Florida FIPA.