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Developing a Code of Conduct: Key Tips and Content
- Why a Code of Conduct really is necessary for a healthcare organization?
- What is the best process for getting started with a Code of Conduct development (or update) project?
- Who are the key stakeholders to include in the process?
- What topics does your Code of Conduct really need to include?
- Tips for implementing the Code in a way that best reduces risk for the organization
Overview of the webinar
The Code of Conduct is a vital document that outlines an organizations principles and ethical expectations. It is also a foundational component of a compliance program, which is expected by the government. Regulators and insurance companies routinely request the Code of Conduct as a way to verify that the organization takes compliance and ethics seriously and has conveyed that message to employees. This course will provide you with a full understanding of the basis for the Code of Conduct document, which is important for leaders in an organization to understand. We will include an overview of the specific areas of key content that should be included, and how the Code of Conduct should be used and communicated. The Code of Conduct, if used effectively, can help reduce regulatory risks in a variety of ways, which will be covered in the presentation. We will also discuss, by topical area, the stakeholders who should be involved and specific issues that need to be considered. Not all organizations are alike, so it is important to understand, for your organization, how various risk areas, laws, and practices need to be addressed. This presentation provides a step-by-step process for developing an effective Code of Conduct, communicating and educating employees and leaders (including Board Members) to the document and its importance and helping it become part of the corporate culture.
Who should attend?
- Compliance Officers and other Compliance Staff
- Human Resources Leaders and staff
- Administration, Leaders and Board members
- In-house Attorneys
- Communication Department Employees
Why should you attend?
As Compliance and Ethics programs have gone from voluntary to a requirement, organizations need to evaluate the policies, procedures and standards of conduct that they have in place to ensure that they are meeting the government’s expectations. The foundation of a compliance program, and of the policies and procedures that exist across the organization are driven by the Code of Conduct document. The Code of Conduct also provides employees and business partners with the framework, values and expectations that exist across the organization. For those reasons, it is important to understand why a Code of Conduct needs to exist, and how to ensure that the document is drafted in a way that helps protect the organization from risk and establishes an ethical culture. Healthcare and compliance programs are constantly evolving, so you should know what topics to include in order to develop or reviews and update your Code of Conduct.
Faculty - Ms.Susan Walberg
Susan Walberg has over 25 years working in healthcare, including as a fraud analyst for a health plan, a CMS subcontractor, an in-house attorney, Privacy Officer and Compliance Officer. She has worked with many types of healthcare providers to develop compliance programs, including large health systems, community hospitals, physician practice groups, clinical labs and radiology companies. Her current consulting work includes conducting compliance program assessments and risk assessments, developing compliance programs and providing interim compliance officer services. She also frequently works with organizations undergoing organizational change and helps develop structures and processes to address a wide range of risks while gaining operational efficiency. Susan has a law degree and Masters in Public Administration and is certified in healthcare compliance.