Mr. Chris DeVany

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Profile

Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries.  He also has consulted to government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom.
He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management.  His book, “90 Days to a High-Performance Team”, published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.  
He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues.  He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National Speakers Association.  Chris is an award-winning Toastmaster’s International Competition speaker.  He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and seminar leader.
Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals.  Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation.  He has assisted these organizations in mergers and acquisitions, facilitating post-merger and acquisition integration, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.  
Chris holds degrees in management studies and organizational behavior from Boston University.  He has traveled to 22 countries and 47 states in the course of his career.
 

23 results Found
Live Webinar

Virtual Teams, Distributed Teams: Methods for Managing People Effectively at Multiple Locations from a Distance

Every manager knows that the best and fastest way to learn a new skill is through practice. That’s why we’ve packed this hard-hitting workshop with powerful exercise models and case studies specifically designed for managers of multiple locati ...

  • Basic & Intermediate & Advanced
  • 90 Mins
  • Dec 06, 2018
Recorded Webinar

The One Minute Manager®: Goal-setting, Recognition and Redirection

Management is both a science and an art. The science is in making people more effective than they would have been without you. The art is in how you achieve that. We will help you more effectively use each minute to accomplish your task of goal se ...

  • Basic & Intermediate & Advanced
  • 90 Mins
Recorded Webinar

The Effective Manager's Communication Skills Toolbox: Making Active Listening, Constructive Feedback, Resolving Conflicts and Coaching Work for You

In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor. Without the ...

  • Basic & Intermediate & Advanced
  • 90 Mins
Recorded Webinar

The Effective Manager's Communication Skills Toolbox: Making Active Listening, Constructive Feedback, Resolving Conflicts and Coaching Work for You

In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor. Without the ...

  • Basic & Intermediate & Advanced
  • 90 Mins
Recorded Webinar

Managing Through Chaos: Tools, Tips and Techniques to Set Priorities and Make Effective Decisions Under Pressure

This highly interactive webinar offers you and your team an array of practical tools to help you get things done in today's chaotic and constantly changing work environment. You’ll learn practical techniques for making structured decisions—even un ...

  • Basic & Intermediate & Advanced
  • 90 Mins
Recorded Webinar

Managing Through Chaos: Tools, Tips and Techniques to Set Priorities and Make Effective Decisions Under Pressure

This highly interactive webinar offers you and your team an array of practical tools to help you get things done in today's chaotic and constantly changing work environment. You’ll learn practical techniques for making structured decisions—even un ...

  • Basic & Intermediate & Advanced
  • 90 Mins
Recorded Webinar

Performance Reviews: A Step-By-Step Process For Conducting Them Meaningfully and Effectively

One of the most critical areas of employee relationships--and one of the biggest challenges management faces today--is conducting effective performance appraisals and determining appropriate merit increases. Learn to give performance appraisals th ...

  • Basic & Intermediate & Advanced
  • 90 Mins
Recorded Webinar

Time and Task Management – Working Smart

Take control of your time...and get control of your entire work day!   The speed of everything has changed. Are your time management skills up to the challenge?   Do you put off more today than you can ever accomplish tomorrow...ex ...

  • Basic & Intermediate & Advanced
  • 90 Mins
Recorded Webinar

Successfully Dealing With Difficult People: The 5 Most Difficult Types of People And How To Effectively Approach Them

How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support? Adjusting your management and personal styles to complement the culture of your work group a ...

  • Basic & Intermediate & Advanced
  • 90 Mins
On-Demand Webinar

The Effective Manager's Communication Skills Toolbox: Making Active Listening, Constructive Feedback, Resolving Conflicts and Coaching Work for You

In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor. Without the ...

  • Basic & Intermediate & Advanced
  • 90 Mins