COVID-19: What is Your Responsibility as a Hospital Case Manager or Case Management Leader?

Duration 60 Mins
Level Basic & Intermediate
Webinar ID IQW20D0477

  • Crisis standards of care review
  • COVID-19 pandemic review and update
  • CMS Fact Sheet and waivers review
  • Medicaid and CHIP flexibilities
  • COVID-19 impact on case management department
  • Modifying hospital operations
  • Modifying case management department operations
  • Patient flow
  • Regulations and reimbursement
  • Discharge and transitional planning
  • Organizing your day
  • COVID-19 challenges

Overview of the webinar

COVID-19 is a fast-growing, communicable and deadly disease that has become a world-wide pandemic. With this disease attacking the US population it is changing our lives, but most specifically, hospital operations. As hospital operations are changed, our hospital case management roles change, as well.

Hospitals are struggling with determining best-practice, while social distancing and ensuring optimal outcomes for these patients, which may be critically ill. Limited visitors to a patient with a highly contagious disease changes the way we practice out case management processes with our patients and families. This disease will result in constantly changing strategies and we must keep up with them.

The case management department leader has specific responsibilities, as do RN and social work case managers. Understanding new rules and regulations, as well as how to ensure that standing rules and regulations are met, will be discussed.

Who should attend?

  • Directors of Case Management
  • RN Case Managers
  • Social Work Case Managers
  • Directors of Social Work
  • Physician Advisors
  • Chief Medical Officers
  • Executives Responsible for Case Management

Why should you attend?

COVID-19 is a fast-growing, communicable and deadly disease that has become a world-wide pandemic. With this disease attacking the US population it is changing our lives, but most specifically, hospital operations. As hospital operations are changed, our hospital case management roles change, as well.

This webinar will address the current status of COVID-19, it’s impact on our case management operations in the hospital. It will help hospital case management staff understand the challenges of this contagious disease in the hospital and strategies to ensure case management departments continue to implement the functions of case management: care coordination, utilization management, discharge planning and resource management. Successful strategies will be shared so you can determine best practice for your hospital.

Faculty - Ms.Beverly Cunningham

Beverly Cunningham is a founding partner of Case Management Concepts, LLC.  She has a 25-year deep working knowledge of case management with specific expertise in denials management, patient flow and the role of the Case Manager and Social Worker in the Case Management process. She has served as a Commissioner on the Commission for Case Management Certification and is a fellow with the Advisory Board.

Bev is also former Vice President Resource Management at Medical City Dallas Hospital where she had responsibility for Case Management, Health Information Management, Patient Access, Physician Integration and Solid Organ Transplant.  As a Clinical Assistant Professor for the Master of Nursing Program at the University of Oklahoma, she coached students in their clinical practicums.

Bev is a well-known speaker in the Case Management field. Her publications include a chapter CMSA's Core Curriculum for Case Management Certification and most recently, co-author of the book, Core Skills for Hospital Case Management.

Bev has a BSN from Pittsburg State University, Pittsburg, Kansas and a Master of Science, Nursing Major, from the University of Oklahoma.  She is certified in case management (ACM) by the American Case Management Association.

06-30-2020 - COVID-19 What is Your Responsibility as a Hospital Case Manager or Case Management Leader.pdf
06-30-2020 COVID Resource Attachment Case Management Concepts June 26 2020.pdf

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