According to studies by Gallup, organization that has engaged employees has significantly higher productivity, profitability, and customer ratings, less turnovers and absenteeism, and fewer safety incidents; resulting higher earnings per share (EPS).
Individuals that are more engaged to a task or a goal are more innovative and effective, manage stress better, and are more trusted than disengaged employees. However, according to the same Gallop survey, around 70% of the U.S. workers are not engaged in their work so they are not reaching their full potential. The good news is that individuals and managers can develop ways to improve their own and organization’s engagements; thus improving the bottom line. Using Emotional Intelligence competencies is one of the key part of the strategies to increase engagement.