Key Coaching Skills for Managers & HR Professionals - SHRM Accredited

On-Demand Schedule Fri, September 20, 2019 - Fri, September 27, 2019
Duration 60 Mins
Level Basic & Intermediate & Advanced
Webinar ID IQW19H0843

Get practical, concrete strategies you can apply to developing an appropriate coach-employee relationship with those you are tasked with leading. Key topics include:

  •  Identifying key differences between the ‘boss’ mindset and that of a coach
  • Do’s and don’ts of coaching-focused communication and workplace relationship building
  • Boss-like behaviors (to avoid!) that create barriers to coaching effectiveness
  • Step-by-step: How to provide performance feedback like a boss - and a coach!
  • Demonstrating commitment to helping employees grow and develop to achieve their potential
  • Growing as an effective leader through developing coaching skills

Overview of the webinar

If you want to be a great manager or HR professional, it’s important that employees don’t just see you as a boss. If your employees perceive you solely as a “boss” – and not as a coach, that can set the stage for an adversarial ‘us versus them’ dynamic in the relationship. Such a dynamic doesn’t lead to the most productive or effective work environment, and it can keep individual employees – and teams – from reaching their full potential.

Who should attend?

  • Managers
  • Supervisors
  • Team Leaders
  • Human resource management professionals
  • Risk management professionals
  • Business owners
  • Executives
  • Others who have supervisory or risk management responsibilities

Why should you attend?

While it may be true that you are the “boss,” or otherwise have formal authority in your particular situation, it’s a fact that you’ll be more effective if employees also see you as a leader. And, for that to happen, they need to see you as a coach –  not just any coach, but their coach. You need them to see you as someone who is committed to helping them grow and develop while also looking out for the best interests of the overall team and the organization.

 And, of course, the only way your team members will see you as a coach is if you act like one. Fortunately, the skills necessarily to coach effectively aren’t hard to master, once you know what they are. Attend this informative training session and learn what separates bosses from coaches and discover how to incorporate effective coaching strategies into your relationships with your employees at all levels, whether you supervise employees directly or if you’re an HR professional who helps to coach and develop managers and provides internal customer service to employees.

Faculty - Ms. Mary G White

Mary Gormandy White, M.A., SHRM-SCP, SPHR is a talent development expert and dynamic, speaker, trainer, and facilitator with expertise in leadership, management, people development, team building, communication & HR best practices. She is managing partner of MTI Business Solutions (mtibusiness.com), a leading talent development firm, where she provides training, speaking, and consulting services. She also teaches online SHRM-CP/SCP certification prep courses.She holds graduate and undergraduate degrees in Communication and is sought-after keynote speaker for conferences, association meetings and corporate training events nationwide. She also holds a variety of industry certifications, including SHRM-SCP, SPHR, Everything DiSC Certified Trainer and PXT Select Certified Professional.

Credits

ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.

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