CMS 2018 Pharmacy and Medication: Complying with the Hospital CoPs and Proposed Changes

Duration 120 Mins
Level Basic & Intermediate & Advanced
Webinar ID IQW15C6371

  • Pharmaceutical Services requirements
  • Qualified pharmacy director
  • How to locate the CMS manual
  • OIG Report on Oversight of Compounded Pharmaceuticals Used in Hospitals 
             . 55 areas surveyors should look at
             . ASHP and ISMP on compounding
  • Additional resources will be available and will be discussed briefly
             . CMS final infection control worksheet: safe injection practices, microbial stewardship, and MDRO
             . Proposed changes: antibiotic stewardship program requirements for 2018
             . ISMP IV Push Guidelines
             . CMS and TJC Antimicrobial standards and issues
  • Ten final tag number changes
  • CDC vaccine storage document
  • Common problematic pharmacy standards
  • Standards of care
             . ISMP, USP, ASHP, APA, FDCA, etc.
  • Recent CMS Memos: safe injection practices, infection control breaches, luer misconnections, insulin pens
  • CMS 45 page memo regarding pharmacy and medication changes and changes final now
  • Nursing tag 405 and additional resource
            . Compounded medications and BUD
            . Safe injection practices
            . Compounded sterile preparations (CSP)
            . Immediate-use CSP and one hour rule
  • Meeting the needs of patients
            . What is included in pharmaceutical services?
            . Medications must be available timely
  • Condition or standard level deficiencies
  • Medications timing changes
  • MS role in developing P&P including to minimize drug errors
  • Functions of pharmacist
  • Required P&P
  • Flag new types of medication errors
  • High alert medication
  • Limiting number of medication related devices
  • Pharmacist on call if not open 24 hours
  • Standardization of prescribing and communication practices
  • Weight based dosing
  • Availability of patient specific information
  • Abbreviations, look alike-sound alike drugs
  • Pre-printed order sheets
  • Voluntary non-punitive reporting system
  • Weight based dosing for pediatric population
  • Incorporation external alerts
  • P&P required by hospitals
  • Policy to minimize drug errors
  • Storage of drugs
  • Pharmacy director role in P&P
  • Drug storage of medications and biologicals
  • Dispensing and administration of medications
  • Pharmacist job description
  • Pharmacy personnel requirements
  • First review of new medications by pharmacy
  • Policy to address medications brought in
  • Monitoring effects of medications
  • Investigation drug policy
  • Recalled or discontinued drugs
  • Compounding of drugs
            . The Drug Quality and Security Act (DQSA)
            . Outsourcing facilities
            . Use of compounding pharmacies
            . Medications compounded by hospital pharmacy
            . Compounding practices and quality control
            . BUD, packaging, and labeling of medications
  • Locked storage areas
  • OR anesthesia carts and ASA guideline
  • Medication and crash carts
  • Patient self administration of drugs regulation
  • Outdated or mislabeled drugs
  • When pharmacist not on duty
  • Night cabinet standard
  • Automated stop orders and policy
  • Medication error and near misses
  • Proactively identify medication errors
  • Indicator or trigger drug review
  • Drug interaction information
  • Formulary

Overview of the webinar

CMS rewrote 10 of the 18 tag hospital pharmacy sections November 20, 2015 and hospitals are still struggling with compliance. There has been increased scrutiny of the standards and an increase in the number of deficiencies for hospitals. This should be on the radar screen of all hospitals. This include changes regarding compounding of medication and the beyond use date (BUD) and to bring them into alignment with the acceptable standards of practice. Language was included to allow the surveyor to cite the hospitals at either the standard or condition level. The proposed changes under the Hospital Improvement Rule will be discussed. This will require hospitals to have an antibiotic stewardship program. There have been many recent changes in the nursing section that address medication usage also. This includes changes to timing of medication, self administered medication, compounding, blood, and safe opioid use. There are three time frames that medications must be administered along with the QAPI requirements. These will be provided as additional resources. There will also be additional resources. The OIG recommended surveyor training and the evaluation of 55 things in addition to revising the pharmacy standards which was done. Did you know the most common medical error in hospitals today is medication errors? CMS said that drug related adverse outcomes occur in 1.9 million inpatient stays which is almost 5% of all admissions. There are also 838,000 patients a year who are treated as an outpatient who have a drug related adverse event. Hospitals that spend more resources on medication issues generally have lower rates. Just about every hospital in America accepts Medicare and Medicaid reimbursement and as such must follow the Center for Medicare and Medicaid Services (CMS) hospital interpretive guidelines. These regulations and interpretive guidelines must be followed for all patients in the hospital. Information will be provided on the top problematic pharmacy standards by CMS. CMS is now issuing a deficiency report showing when the pharmacy is cited for being out of compliance. This program is a must to help ensure compliance with the hospital CoPs. It is important for the nursing to understand the medication and pharmacy standards since many of them apply to nursing. For the first time, CMS mentions that nursing needs to be aware of some of the pharmacy standards and vice versa. This includes medication errors, adverse events, and drug incompatibilities, self-administered medication and required medication policies. If a medication error or ADE occurs there must be notification of the physician, documentation in the medical record and it must be included in the PI data. The timing of medication requires policies and procedures and training by hospitals. This section requires notification of the physicians and discusses when this must occur. Hospitals should have a non-punitive approach and the definition of medication error should be broad enough to include near misses. The CMS interpretive guidelines address medication management and pharmacy related standards. These can be looked at when CMS conducts a complaint or validation survey. Medication management is not only a big issue with CMS but also with the Joint Commission. Medication errors are the largest number of medical errors in healthcare today. They are also the most common reason for unnecessary readmissions to the hospital. It is essential that hospitals work together to implement and follow these regulations. Problematic standards include verbal orders for medication, order for medications, and standing orders.

Who should attend?

This program is for anyone involved in the medication process especially pharmacists, chief pharmacy officer, physicians, all nurses, patient safety officer, nursing supervisors, nurse managers and others. Risk managers, hospital attorneys, compliance officers, Joint Commission coordinators and quality and performance improvement staff, chief nursing officer, chief medical officer, chief operation officer, policy and procedure committee members, case managers, nurse educators, nurse managers, compliance officer, director of regulations, Joint Commission director and others who participate in the medication process should attend.

Why should you attend?

• Recall that all hospitals that receive Medicare/Medicaid reimbursement must follow the medication guidelines for all patients

• Discuss that CMS has requirements on BUD and compounding

• Recall that CMS has a number of required pharmacy policies and procedures

• Describe that CMS requires a policy for high risk drugs such as double checks or dose limits.

Faculty - Ms.Sue Dill Calloway

Sue Dill Calloway, R.N., M.S.N, J.D. is a nurse attorney and President of Patient Safety and Healthcare Consulting and Education. She is also the past Chief Learning Officer for the Emergency Medicine Patient Safety Foundation and a board member. She was a director for risk management and patient safety for five years for the Doctors Company. She was the past VP of Legal Services at a community hospital in addition to being the Privacy Officer and the Compliance Officer. She worked for over 8 years as the Director of Risk Management and Health Policy for the Ohio Hospital Association. She was also the immediate past director of hospital patient safety and risk management for The Doctors Insurance Company in Columbus area for five years. She does frequent lectures on legal, patient safety, and risk management issues and writes numerous publications.
Sue has been a medico-legal consultant for over 30 years. She has done many educational programs for nurses, physicians, and other healthcare providers on topics such as nursing law, ethics and nursing, malpractice prevention, HIPAA medical record confidentiality, emergency department patient safety and risk, EMTALA anti-dumping law, Joint Commission issues, CMS issues, documentation, medication errors, medical errors, documentation, pain management, federal laws for nursing, sentinel events, MRI Safety, Legal Issues in Surgery, patient safety and other similar topics. She is a leading expert in the country on CMS hospital CoPs issues and does over 250 educational programs per year. She was the first one in the country to be a certified professional in CMS. She also teaches the course for the CMS certification program.

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