How to write error proof procedures

On-Demand Schedule Wed, April 17, 2024 - Wed, April 24, 2024

Duration 90 Mins

Level Intermediate

Webinar ID IQW15C6286

What you'll learn?
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• SOP writing outline

• Content development

• The rationale for procedure use

• Regulatory compliance background

• Universal purpose of procedures

• The Human Perspective

• Human Error as a root cause

• The thinking and reading process

• Common mistakes and causes

• How to create and maintain a procedure

• Goals of a procedure

• Good Procedure Writing practices (Terminology, Formats, layouts, mixed cases, steps content, familiar words, references, branching, conditional steps, the use of “Precautions”, “Warnings” and “Cautions,”

• Procedure styles

• Use of electronic information networks for procedure access.

Overview of the webinar

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is essential to understand human behavior and the psychology of error as well as understand exactly where the instructions weaknesses are so that procedures can be human engineered, improved and fixed.

Who should attend?

• QA/QC directors and managers

• Process improvement/excellence professionals

• Training leaders and managers

• Plant engineering

• Compliance officers

• Regulatory professionals

• Executive management

• Manufacturing operations directors

• Human factors professionals

Why should you attend?

Procedures are essential for both execution and audits. These should be written for users without missing relevant information for regulators. Usually, procedures have weaknesses that harm productivity, quality, and regulatory standing. We will discuss from content development to formats designed for human error reduction due to procedures.

Faculty - Dr.Ginette Collazo

Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with more than 20 years of experience specializing in Engineering Psychology and Human Reliability. These disciplines study the interaction between human behavior and productivity. She has held positions leading Training and Human Reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.

In 2009, Dr. Collazo established Human Error Solutions (HES), a US-based boutique consulting firm. She has positioned herself as one of the few Human Error Reduction Experts worldwide. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development, and effectiveness implemented and proven amongst different industries globally. Furthermore, this scientific method has been applied in critical quality situations and workplace accidents. A GMP expert also has a Keynote Speaker at significant events worldwide.

Ginette Collazo, Ph. D., is the author of several books, “Including Human Error: Root Cause Determination Model” and “Mission Matters: World Leading Entrepreneurs Reveal their Top Tips to Success.”

Also, she is the host of The Power of Why Podcast. A show about human behavior in the workplace and critical thinking.

Thank you for your interest in becoming a part of our faculty. ComplianceIQ is continuously looking for excellent individuals from diverse professions to add to our faculty records. Please complete the form below to be considered for our training arrangements in your area of expertise and then submit the form; we will get back as soon as possible.