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Emotional Intelligence: How to Be Heart-Smart and Successful in Business
• Participants will be able to define emotional intelligence and name 3 benefits of using emotional intelligence in their work
• Participants will learn why emotional intelligence is vital for success in life and work
• Participants will discover 3 ways to grow their emotional intelligence
Overview of the webinar
Do emotions or interpersonal challenges ever get in the way of your productivity as a manager/analyst/project manager/technical person? Do you feel frustrated when it is hard to get needed information, negotiate between perspectives that are in conflict or collaborate with others on a stressful project?
In today’s marketplace you need to be technically and emotionally intelligent. Perhaps you have all the technical preparation you need but would like to grow your emotional intelligence. In this presentation you will learn exactly what emotional intelligence is and how important it is to good communication, especially in stressful situations and conflict-reticent cultures.
Who should attend?
- Manager
- Director
- Coordinator
Why should you attend?
• Because according to industry experts, across the board, EQ skills are more important to job performance than any other leadership skill
• 90% of high performers are also high in emotional intelligence
• Emotional intelligence correlates positively to conflict prevention and resolution
• You can grow your emotional intelligence
Faculty - Mr.Tom Esch
Tom Esch’s multi-faceted background, working in and for complex organizations in a wide range of settings, makes him a uniquely qualified consultant and keynote speaker. Tom works with health care companies, counties, cities, construction companies, business analysts, attorneys, executives, owners, managers and non-profit executives to grow interpersonal awareness and foster effective communication.
Tom Esch has been involved in courageous conversations since 1969 when a whiffle ball game ended badly. Since then he has become a specialist in challenging situations and has inspired more than 20,000 people around the world with his messages. He has lived extensively in East Africa and spent time living in Guatemala. He has worked, lived with and befriended people who are upper class, middle class and lower class.
Tom’s educational background includes a master’s degree in Conflict Resolution from the Process Work Institute in Portland, Oregon, a master’s degree in Theology from the University of Notre Dame and Mediation Training at Hamline University.