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Gage calibration is a mandatory activity under ISO 9001:2015 (clause 7.1.5, Monitoring and Measuring Resources), but measurement systems analysis (MSA) is not required explicitly as it is in the automotive industry. This does not mean it can or should be overlooked because non-capable gages and instruments risk (1) shipment of nonconforming work to customers and (2) rejection of in-specification work. They also make it more difficult for statistical process control (SPC) charts to detect process shifts. The procedure for MSA is however well established, generally accepted throughout industry, and very straightforward. The necessary calculations can be handled easily with off-the-shelf statistical software or on a spreadsheet if one wants to take the time to program it.
William A. Levinson, P.E., is the principal of Levinson Productivity Systems, P.C. He is an ASQ Fellow, Certified Quality Engineer, Quality Auditor, Quality Manager, Reliability Engineer and Six Sigma Black Belt. He is also the author of several books on quality, productivity and management, of which the most recent is The Expanded and Annotated My Life and Work: Henry Ford's Universal Code for World-Class Success.