Managers who coach their people become known as good managers to work for, developers of talent, and achievers of business results. They also become better leaders in the process.” -Jack Welch, Former CEO General Electric
Are your people working harder yet performance is still below par? When a leader spends too little time managing performance, here’s what happens. Small sparks turn into creeping flames that, if not doused, quickly grow into raging fires. Work starts slipping through the cracks. Resources are squandered. Deadlines are missed.
You’re constantly playing catch up. Good managers regularly keep each member of their group or team informed about his or her work performance. If this is not done then you probably are going to have problems of employee frustration and low morale, customer complaints or dissatisfaction and unfortunately, more of your time fixing problems rather than getting your work done.
However, many managers are uncomfortable with discussing performance issues with employees. This webinar will give you the tools to:
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Improve Poor or Managerial Performance that will focus the employee on the performance problem, uncover the “real “reasons, and jointly agree upon specific actions to solve the problem.
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Change Poor Work Habits such as inappropriate dress, improper use of the telephone, lateness, etc. You’ll need to handle it immediately before it spreads to the rest of the workgroup.
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Recognize Good Performance that will motivate to higher performance as well as maintain improved performance and avoid slippage back to old ways
When you provide coaching that is positive, constructive and reinforcing, it will motivate and engage your employees to strive for high performance and productivity